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Departments

Department Manager Contact Information

  • Airport
  • AmeriCorps Partners in Learning
  • Arts & Culture
  • Building Services
  • Budget
  • Cable TV (Media Services)
  • City Attorney
  • City Clerk
  • City Manager
  • Economic Development
  • Emergency Communications
  • Engineering
  • Finance
  • Fire/Rescue
  • Five Flags Civic Center
  • GIS/Mapping
  • Health Services
  • Historic Preservation
  • Housing & Community Development
  • Human Resources
  • Human Rights
  • Information Services
  • Leisure Services
  • Library
  • Media Services (formerly Cable TV)
  • Neighborhood Development
  • Parking
  • Planning & Zoning
  • Police
  • Public Information Office
  • Public Works
  • Sustainable Dubuque
  • Transit
  • Utility Billing
  • Water
  • Water & Resource Recovery Center
  1. Airport
  2. AmeriCorps Partners in Learning
  3. Arts & Culture
    1. Creative Sector Resources during Covid-19
    2. Arts & Culture Master Plan
      1. Community Enactment Strategy
      2. Working Group Sign up
    3. Funding Programs
      1. Operating Support Grant
      2. Special Projects Grant
      3. FAQs and Troubleshooting
      4. Funding Recognition
      5. Become a Grant Review Panelist
    4. Art on the River
      1. Past Exhibits
      2. Featured Videos
      3. Best of Show Award
      4. People's Choice Award
    5. Arts Mean Business
      1. Arts and Business Luncheon
      2. Business of the Arts
    6. Community Collaborations
      1. Solidarity Mural
      2. Storm Drain Mural Project
      3. Winter Arts Snow Sculpting Festival
        1. Competition Requirements
        2. Photo Gallery
      4. Art on the Route
    7. Arts & Culture Organizations
    8. Arts and Cultural Affairs Commission
  4. Building Services
    1. Permit Applications and Fees
      1. Building Permit Application
      2. Plumbing Permit Application
      3. Mechanical Permit Application
      4. Electrical Permit Application
      5. Sign Permits and Application Forms
    2. Neighborhood Enhancement Lighting Program
    3. ADA Compliance Information
      1. Drinking Fountains and Public Telephones
      2. Entrances
      3. Multi-Level Buildings
      4. Parking Lots
      5. Public Spaces
      6. Ramps
      7. Restrooms
      8. Seating
      9. Signage and Controls
      10. Non-Discrimination Announcement
    4. Contractor Licensing
      1. Solar Thermal Licenses and Permits
    5. Current Codes and Conditions
    6. Demolition or Moving Buildings
    7. Informational Handouts
    8. Fats, Oils, & Grease (FOG) Program
    9. Monthly Permit Reports
  5. Budget
    1. What is a City Budget?
    2. Budget Roles & Responsibilities
    3. Budget Cycle
    4. Amending the Budget
    5. Fiscal Year 2022 Budget
    6. Fiscal Year 2021 Budget
    7. Fiscal Year 2020 Budget
    8. Fiscal Year 2019 Budget
      1. FY2019 Budget Hearing Videos
    9. Fiscal Year 2018 Budget
      1. FY2018 Budget Hearing Videos
    10. Fiscal Year 2017 Budget
      1. FY2017 Budget Hearing Videos
  6. City Attorney
  7. City Clerk
    1. Boards & Commissions
    2. City Code
    3. City Council
    4. Civil Service Commission
    5. Elections
    6. Filing a Claim
      1. Claim Form
    7. Licenses & Permits
      1. Beer / Liquor Licenses
      2. Bicycle Licenses
      3. Business Licenses
      4. Cigarette/Tobacco/ Nicotine/Vapor Licenses
      5. Hunting and Target Practice Permit
      6. Special Events Permits
      7. Controlled Livestock Grazing Permit
    8. Requesting Records & Information
    9. Sister City Relationships
      1. Dornbirn, Austria
      2. Pyatigorsk, Russia
      3. Handan, China
      4. Sister City Relationships Advisory Commission
      5. Handan, China Photo Exhibit
      6. Francophile/Francophone Cities Network
  8. City Manager
    1. Meet the City Manager
    2. City Budget
    3. City Council Goals & Priorities
    4. City News Newsletter
    5. Awards
      1. Additional Awards
      2. All-America City Video and Logo
    6. Submit a Contact Us Form
    7. City of Dubuque Organizational Chart
  9. Cable TV (Media Services)
  10. Economic Development
    1. Incentive Programs
      1. State & Federal Assistance
      2. Urban Renewal Financing
        1. Facade Grant
        2. Design Grant
        3. Financial Consultant Grant
        4. Tax-Increment Financing
        5. Downtown Housing Incentive Program
    2. Arts & Culture
    3. Current Initiatives
      1. Central Avenue Corridor Initiative
      2. Historic Millwork District Revitalization
        1. The Vision
        2. Complete Streets Project
        3. Plan Features
        4. Project Partners
    4. Staff Directory
  11. Emergency Communications
    1. Smart911
    2. 9-1-1 Calling Tips
    3. Online Phone and Emergency Service
    4. Communities and Agencies We Serve
    5. Emergency Medical Dispatching
    6. Department History
    7. Careers and Training
  12. Engineering
    1. Resources for Contractors, Engineers, & Developers
    2. Bid Opportunities
    3. Projects
    4. Sidewalk Maintenance
      1. Sidewalk Hazards and Inspections
      2. Street Tree / Sidewalk Conflicts
      3. Sidewalk Snow Removal
    5. Right-of-Way Management
    6. Sanitary Sewer Collection System
    7. Stormwater Management
      1. Stormwater Quality
        1. What Residents Can Do
        2. Material Assistance/Cost Sharing Program
      2. Illicit Discharge Ordinance
      3. Stormwater Utility
      4. What is a Watershed?
        1. Bee Branch Watershed Flood Mitigation Project
        2. Catfish Creek Watershed Management Authority
      5. Flood Control
      6. Material Assistance/Cost Sharing Program
      7. Storm Drain Mural Project
    8. Traffic Safety
      1. STREETS Project
    9. Staff Directory
  13. Finance
    1. Financial Reports
    2. Accounts Payable
    3. Accounts Receivable
      1. For Billing Questions
    4. City Budget
    5. Payroll Services
    6. Purchasing Services
      1. Sale of City Surplus Items
      2. Terms and Conditions
    7. Taxes
    8. Treasury
    9. State Auditor
  14. Fire / Rescue
    1. Fire Marshal's Office
      1. Permits
      2. Smoke Detectors
    2. Employment
      1. Physical Ability Test
    3. EMS / Ambulance
    4. Household Hazardous Materials
    5. Safety Tips
      1. Gas Pumps
      2. Cooking Safety
    6. Stations & Tours
    7. Kids Corner
    8. Disaster Preparedness Checklist
    9. Smart911
  15. Five Flags Civic Center
  16. GIS/Mapping
    1. Using GIS
      1. Economic Development
      2. Emergency Services
      3. Engineering
      4. GIS Coordinator / Analyst
      5. Planning
      6. Water Distribution
    2. Interactive Maps
    3. Dubuque Zoning Map
    4. Maps
    5. Request Digital Data
    6. Global Positioning Systems
    7. ADA Compliance and Transition Plan RFQ Q/A
  17. Health Services
    1. Coronavirus (COVID-19) Pandemic
      1. Face Covering Mandate: What You Need To Know
      2. Free Local COVID-19 Testing Options
      3. Community Support & Recovery
      4. Local COVID-19 Updates
      5. Translated News & Announcements
      6. FAQs
      7. Celebrating The Holidays Safely
    2. Animal Control
      1. Animal Bites
      2. Bats
      3. Wild Animals & Stray Cat Trapping
      4. Pet Licensing
    3. Hot Weather Precautions
    4. Deer Management Program
    5. Emergency Preparedness
    6. Environmental Health
      1. Garbage/Junk/Nuisances
      2. Tanning, Tattoo, & Pool Inspections
    7. Food License, Safety & Inspection
    8. Lead and Healthy Homes Programs
      1. Lead Poisoning Prevention
      2. Mold and Moisture
      3. Indoor Air Quality
      4. Weatherization
    9. Noise
    10. Septic System Information
    11. Affordable Care Act Information
    12. Staff Directory
  18. Historic Preservation
    1. Benefits of Historic Preservation Districts
    2. Historic Preservation Ordinance
    3. Architectural Guidelines
    4. Applications
      1. Design Review Application
      2. Demolition Permit Application
      3. Historic Designation Application
      4. Economic Non-Viability
    5. National Register Properties
    6. Local Historic Districts
      1. Historic District Maps
    7. Conservation Districts
    8. City Designated Landmarks
      1. Carnegie Stout Public Library
      2. Dubuque City Hall
      3. Dubuque County Courthouse
      4. Dubuque County Jail
      5. Dubuque & Dunleith Bridge
      6. Four Mounds Estates
      7. Julien Dubuque Monument
      8. Mathias Ham House
      9. Shot Tower
      10. William M. Black
      11. Eagle Point Park
    9. Historic Reports
    10. Financial Incentives
      1. Historic Preservation Revolving Loan Fund
        1. Application Process
        2. Eligible Improvements
        3. Housing Department Application
        4. Design Review Application
      2. Historic Preservation Housing Grant
        1. Application Process & Eligibility
        2. Eligible Property & Improvements
        3. Project Ranking
      3. Financial Toolbox
    11. Useful Links
    12. Interactive Maps
    13. Planning & Zoning
  19. Housing & Community Development
    1. Rental Assistance
      1. Rental Assistance Forms
      2. Applicant Partner Portal
      3. Gaining Opportunities
        1. Getting Ahead in the Workplace
        2. Family Self- Sufficiency
        3. Gaining Opportunities Wish List
      4. Administrative Plans
      5. Voluntary Compliance Agreement
    2. Neighborhood Revitalization
    3. Homebuyer Programs
      1. Properties for Sale
    4. Landlord Resources
      1. Landlord Partner Portal
      2. Rental Inspections
        1. Rental License
      3. Rental Property Owner Information
      4. Lead Hazard Control
        1. Children & Lead Poisoning
      5. Vacant Building License
      6. Property Maintenance Code Info
    5. Tenant Resources
    6. Housing Program Forms & Applications
    7. Community Development Block Grant
      1. Purchase of Service Grant
      2. Community Development Advisory Commission
      3. Consolidated Plan
      4. CAPER
      5. Annual Action Plan
    8. Urban Revitalization Program
      1. Application
      2. Map
    9. Special Needs Assistance Program
  20. Human Resources
    1. Job Opportunities
    2. How To Apply
    3. Applicant Login
    4. Home Base Iowa
    5. Benefits & Wage Plans
    6. Collective Bargaining Agreements
    7. Policies & Notices
      1. Post Offer of Employment Policy
    8. Who We Are
    9. 2019 Salary Listing
  21. Human Rights
    1. Report a Concern
      1. Additional Legal Information
        1. Complaint Process
        2. Ordinance & Rules
        3. Illegal Discrimination Defined
      2. Police Complaints
    2. Human Rights Commission
      1. Join the Commission
    3. Develop Skills
    4. Get Involved!
      1. City Life
      2. Neighborhood Mediation
      3. Equity Profile
      4. My Brother's Keeper
    5. Understand Our Approaches
      1. Our Intercultural Approach
      2. Our Legal Approach
      3. Our Reach-In Approach
      4. Our Community Engagement Approach
    6. Browse our Resources
      1. Archived Annual Reports
    7. Equity and Inclusion Liaison
  22. Information Services
    1. FTP Site Login
    2. Website Disclaimer
    3. Website Linking Policy
    4. Website Privacy Policy
  23. Leisure Services
    1. Park Division
      1. City Parks
        1. A.Y. McDonald Park
        2. Bee Branch Creek Greenway
        3. Bergfeld Recreation Area
        4. Eagle Point Park
        5. Marshall Park
        6. McAleece Park & Recreation Complex
        7. Miracle League of Dubuque Park & Playground
        8. Veterans Memorial Plaza
        9. Washington Park
      2. Miller Riverview Park & Campground
      3. Park & Pavilion Rentals
      4. Pet-Friendly Community
        1. Pet Park
      5. Pesticide Application Maps
      6. Port of Dubuque Marina
        1. Current Hours, Rates & Fees
        2. Dock Map
        3. Tour Boats
        4. Annual Lighted Boat Parade
        5. Clean Marina
        6. Rules & Regulations
        7. Marina History
      7. Recreational Trails
        1. Dubuque Bike Routes
        2. Mississippi River Trail
        3. Trolley Line Trail
        4. Bergfeld Recreation Area
        5. Dubuque Water Trail
      8. Skate Parks
      9. Trees
        1. Emerald Ash Borer
    2. Recreation Division
      1. Fall Programming
      2. Bunker Hill Golf Course
        1. Events
        2. Course Fees
        3. Outings
        4. Leagues
        5. Lessons & Camps
        6. Scorecard
        7. Clubhouse Rentals
        8. Pro Shop
      3. Miracle League & Special Populations
        1. Park Location & Hours
        2. Baseball Volunteer Opportunities
        3. Additional Sports & Programs
      4. City of Dubuque AmeriCorps Program
        1. Apply Online
        2. Impact
        3. AmeriCorps Alumni: Where are they now?
        4. Dubuque National Service Partnership
        5. Our Members
        6. For Current Members
      5. Multicultural Family Center
      6. Seasonal Employment Opportunities
    3. Parks & Recreation Commission
    4. Civic Centers
      1. Five Flags Center
        1. Project History
      2. Grand River Center
    5. Civic Center Commission
  24. Library
  25. Media Services
    1. Program Guide
    2. Live TV
    3. Videos
    4. From the Archives
    5. Cable Company
    6. Cable Regulation
    7. Cable TV Commission
    8. PEG Fund Grants
  26. Neighborhood Development
    1. Neighborhood Associations Map
    2. Association Contacts & Meeting Times
    3. Washington Neighborhood Initiatives
    4. Funding Resources for Neighborhood Groups
    5. Neighbor 2 Neighbor Pilot
  27. Parking
    1. 2020 Meter Pilot
    2. Parking Meters
    3. Parking Ramps and Lots
    4. Parking Availability and Locations
    5. Parking Tickets & Fines
      1. Appeal a Ticket
    6. Enforcement
      1. Snow Route Parking Policy
      2. Towing
    7. Residential Parking
      1. Residential Parking District Application
      2. On-Street Disabled Parking
      3. Meter Permits
    8. Recovering a Towed Vehicle
  28. Planning & Zoning
    1. Imagine Dubuque
    2. Applications
    3. Boards & Commissions
    4. City Planning
    5. Design Guidelines
    6. Development Services
    7. Flood Maps & Flood Insurance
    8. Guide To Establishing Property Lines
    9. Historic Preservation
    10. Unified Development Code
    11. Zoning
      1. Zoning Map
      2. Zoning District Regulations Handouts
      3. Interactive Zoning Map
    12. Zoning Enforcement
  29. Police
    1. Chief's Message
    2. Body-Worn Cameras
    3. General Information
      1. Accreditation
      2. Code of Ethics
      3. Officer Awards
    4. Community Involvement
      1. Auxiliary Police
      2. Citizen's Police Academy
      3. D.A.R.E.
      4. Dubuque Police Ride Along Program
      5. Police Exploring Program
      6. Successful Rental Property Management
      7. Police & Fire Youth Camp
    5. Community-Oriented Policing
      1. Housing / Police Partnership
      2. School Resource Officers
    6. Crime Prevention & Public Information
      1. Dubuque's Most Wanted
    7. Criminal Investigation Division
      1. Cold Cases
      2. Digital Evidence Forensic Laboratory
      3. Polygraph Examination
    8. Dubuque Drug Task Force
      1. Drug Court
    9. Frequently Asked Questions
      1. Bicycle Owner Information
      2. Parking
      3. Sex Offender Compliance
      4. Trespass Information
      5. Fireworks Ordinance
    10. History of the Dubuque PD
      1. 1948 Chevy Stylemaster
      2. Memorials
    11. ID4PD
    12. Patrol Division
      1. Territory Accountability Design
    13. P2C (Police to Citizen)
    14. Property & Evidence
      1. Fingerprinting
      2. Police Impounds & Tows
    15. Records Division
      1. Landlord Services
    16. Recruitment & Employment
      1. Internships
    17. Specialized Assignments
      1. Honor Guard
      2. K-9 Unit
      3. Tactical Unit
    18. Traffic Unit
      1. Child Passenger Safety Project
  30. Public Information Office
    1. MyDBQ
    2. City Expo
  31. Public Works
    1. Curbside Collection
      1. REThink Waste Dubuque
      2. Refuse Collection
      3. Recycling Collection
        1. Recycling Cart Pilot Program
      4. Yard Waste Collection
      5. Food Scrap Recycling
      6. Large Item Pick-Up
      7. Holiday Collection
    2. Street Maintenance
      1. Winter Weather Response
      2. Snow & Ice Control
        1. Snow Routes
        2. Sidewalk Maintenance
    3. Landfill
  32. Sustainable Dubuque
    1. About Sustainable Dubuque
      1. 12 Sustainability Principles
      2. Environmental & Sustainability Management System
      3. Resilient Community Advisory Commission
    2. 50% by 2030 Plan
    3. Info for Residents & Businesses
      1. Rain Barrels and Rain Gardens
        1. Rain Barrels
        2. Rain Gardens
      2. Community Gardens
      3. Curbside Programs
      4. Integrated Pest Management
      5. Urban Hens
      6. Jule Public Transit
      7. Bike Routes
      8. Plastic Bags
    4. Featured Videos
    5. Additional Resources
    6. STAR Community
    7. Adopt-A-Spot Volunteer Program
  33. Transit
    1. Routes and Schedules
    2. Fares and Passes
    3. ADA Paratransit - MiniBus
    4. MyRide
    5. Passenger Code of Conduct
    6. How to Ride the Bus
    7. Advertise with The Jule
    8. Ride to Vote
    9. About Us
      1. History & Statistics
      2. Facilities
      3. Documents & Public Notice
    10. FAQs & Support Center
    11. Staff Directory
    12. GTFS
  34. Utility Billing
    1. Utility Rates
    2. Payment Options
    3. Financial Assistance Programs
    4. Apply for Service or Discontinue Service
    5. Forms and Downloads
    6. Purchase Refuse & Yard Waste Stickers
    7. Detecting Water Leaks
    8. Water Quality Testing
  35. Water Department
    1. Water Quality
      1. Lead & Copper Sampling Program
      2. Residue and Slime
    2. Treatment Process
    3. Distribution Services
      1. Water Meters
      2. Backflow Prevention
      3. Detecting Water Leaks
    4. Water Main Breaks
    5. Water Conservation
    6. History of Dubuque's Drinking Water
    7. Staff Directory
  36. Water & Resource Recovery Center
    1. WRRC
    2. Facility Upgrade
      1. FAQs
    3. Industrial Pretreatment
    4. Pollution Prevention
    5. Water Testing
    6. Fats, Oils and Grease (FOG) Program
    7. WRRC Tour
    8. Staff Directory
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  1. 50 W 13th Street
    Dubuque, IA 52001

    Phone: 563-589-4100
    Fax: 563-589-0890

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