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City Departments

Department Manager Contact Information (PDF)

  • Airport
  • AmeriCorps
  • Arts & Culture
  • City Attorney
  • City Clerk
  • City Manager
  • Communications Office
    > Media Services
  • Community Impact & Neighborhood Support
  • Economic Development
  • Economic Mobility
  • Emergency Communications
  • Engineering
  • Finance
    > Budget
  • Fire/Rescue
  • Five Flags Civic Center
  • GIS/Mapping
  • Health Services
  • Historic Preservation
  • Housing & Community Development
    > Inspection & Construction Services
  • Human Resources
  • Human Rights
  • Information Technology
  • Library
  • Parking
  • Parks & Recreation
  • Planning & Zoning
  • Police
  • Public Works
  • Sustainable Dubuque
  • Transit
  • Utility Billing
  • Water
  • Water & Resource Recovery Center
  1. Department Manager Contact Information
  2. Airport
  3. Arts & Culture
    1. Arts & Culture Master Plan
      1. Community Enactment Strategy
    2. Funding Programs
      1. Operating Support Grant
      2. Capacity Building Grant Program
      3. Special Projects Grant
      4. Submit a Final Report
      5. Funding Recognition
      6. Become a Virtual Grant Reviewer
      7. FAQs and Troubleshooting
    3. Art on the River
      1. Art on the River: Flow of Wellness
      2. Apply for Art on the River
      3. Past Exhibits
      4. Best of Show Award
      5. People's Choice Award
    4. Arts Mean Business
      1. Arts and Business Luncheon
    5. Community Collaborations
      1. Art En Route
      2. Solidarity Mural
      3. Winter Arts Snow Sculpting Festival
        1. Competition Requirements
        2. Photo Gallery
      4. Storm Drain Mural Project
    6. Arts & Culture Organizations
    7. Arts and Cultural Affairs Commission
  4. City Attorney
    1. Filing a Claim
    2. Additional Information
  5. City Clerk
    1. Boards & Commissions
    2. City Code
    3. City Council
    4. Civil Service Commission
    5. Elections
    6. Filing a Claim
      1. Claim Form
    7. Licenses and Permits
      1. Beer / Liquor Licenses
      2. Controlled Livestock Grazing License
      3. Special Event Permit
      4. Cigarette/Tobacco/ Nicotine/Vapor Licenses
      5. Business Licenses
      6. Bicycle Licenses
    8. Requesting Records & Information
    9. Sister City Relationships
      1. Dornbirn, Austria
      2. Handan, China
  6. City Manager
    1. Meet the City Manager
    2. City Budget
    3. City Council Goals & Priorities
    4. City News Newsletter
    5. Awards
      1. Additional Awards
      2. All-America City Video and Logo
    6. Submit a Contact Us Form
  7. Cable TV (Media Services)
  8. Communications Office
    1. Report2DBQ
  9. Community Impact & Neighborhood Support
    1. Adopt-A-Spot Volunteer Program
    2. City Life
    3. City of Dubuque AmeriCorps Program
      1. Apply Online
      2. Benefits
      3. Segal Education Award
        1. TheCorpsNetwork - Non-traditional Award Use
        2. Education Award Iowa Tax Document
      4. Request AmeriCorps Support for Events
    4. Community Impact Service Program
    5. Multicultural Family Center
    6. Neighborhood Support
  10. Economic Development
    1. Programs & Incentives
    2. Arts & Culture
    3. Current Initiatives
      1. Central Avenue Corridor Initiative
      2. Historic Millwork District Revitalization
      3. Brownfields Multipurpose Grant
      4. Chaplain Schmitt Island Development Plan
      5. Small-Scale Development Support
    4. Small Business Resources
    5. Staff Directory
  11. Economic Mobility
    1. Equitable Poverty Reduction & Prevention Plan
  12. Emergency Communications
    1. 9-1-1 Calling Tips
    2. Smart911
    3. Prepared Assist
    4. Online Phone and Emergency Service
    5. Communities and Agencies We Serve
    6. Emergency Medical Dispatching
    7. Department History
    8. Careers and Training
  13. Engineering
    1. Resources for Contractors, Engineers, & Developers
    2. Major Projects
      1. Building Bridges to Elevate Employment(B2E2)
      2. East West Corridor Connectivity Study
      3. Central Ave. & White St. Corridor Study
      4. STREETS Project
      5. Catfish Creek Sanitary Sewer Improvements
    3. Bid Opportunities
    4. Sidewalk Maintenance
      1. Sidewalk Hazards and Inspections
      2. Street Tree / Sidewalk Conflicts
      3. Sidewalk Snow Removal
      4. Sidewalk Snow Removal Assistance Program
    5. Right-of-Way Management
    6. Sanitary Sewer Collection System
    7. Stormwater Management
      1. Dubuque Watersheds
        1. Bee Branch Watershed Flood Mitigation Project
        2. Catfish Creek Watershed Management Authority
      2. Flood Control
      3. Stormwater Quality
        1. Illicit Discharge Ordinance
        2. Draining Backyard Swimming Pools
        3. Erosion & Sediment Control Permit
        4. Dubuque Storm Drain Mural Project
      4. Stormwater Material Assistance Program
      5. Stormwater Utility
    8. Traffic Safety
      1. Roundabouts
    9. Bike Lane Pilot Project
    10. Drone Technology
    11. Staff Directory
  14. Finance
    1. Budget
      1. About the City Budget
        1. Budget Cycle
        2. Budget Roles & Responsibilities
      2. Fiscal Year 2027 Budget
      3. Fiscal Year 2026 Budget
      4. Fiscal Year 2025 Budget
      5. Fiscal Year 2024 Budget
      6. Fiscal Year 2023 Budget
      7. Fiscal Year 2022 Budget
      8. Fiscal Year 2021 Budget
      9. Fiscal Year 2020 Budget
    2. Financial Reports
    3. Accounts Payable
    4. Accounts Receivable
      1. For Billing Questions
    5. City Budget
    6. Payroll Services
    7. Purchasing Services
      1. Sale of City Surplus Items
      2. Terms and Conditions
    8. Taxes
    9. Treasury
  15. Fire / Rescue
    1. Employment
      1. Physical Ability Test
    2. Fire Marshal's Office
      1. Permits
      2. Smoke Detectors
    3. EMS / Ambulance
    4. Safety Tips
      1. Smart911
      2. Household Hazardous Materials
      3. Gas Pumps
      4. Cooking Safety
    5. Stations, Tours, & Ride-Alongs
    6. Kids Corner
  16. Five Flags Civic Center
  17. GIS/Mapping
    1. Using GIS
      1. Economic Development
      2. Emergency Services
      3. Engineering
      4. GIS Coordinator / Analyst
      5. Planning
      6. Water Distribution
    2. Control and Aerial RFP
    3. Interactive Maps
    4. Dubuque Zoning Map
    5. Maps
    6. Request Digital Data
    7. Global Positioning Systems
  18. Health Services
    1. Animal Control
      1. Animal Bites
      2. Bats
      3. Wild Animals & Stray Cat Trapping
      4. Pet Licensing
    2. Food License, Safety & Inspection
    3. Extreme Weather Precautions & Resources
      1. Dubuque Cooling Centers Information
      2. Dubuque Warming Centers Information
    4. Deer Management Program
    5. Emergency Preparedness
    6. Environmental Health
      1. Garbage/Junk/Nuisances
      2. Tanning information, Tattoo, & Pool Inspections
    7. Lead and Healthy Homes Programs
      1. Lead Poisoning Prevention
      2. Mold and Moisture
      3. Indoor Air Quality
    8. Noise
    9. Septic System Information
    10. COVID-19
    11. Staff Directory
  19. Historic Preservation
    1. Benefits of Historic Preservation Districts
    2. Historic Preservation Ordinance
    3. Architectural Guidelines
    4. Applications
      1. Design Review Application
      2. Demolition Permit Application
      3. Historic Designation Application
      4. Economic Non-Viability
    5. National Register Properties
    6. Local Historic Districts
      1. Historic District Maps
    7. Conservation Districts
    8. City Designated Landmarks
      1. Carnegie Stout Public Library
      2. Dubuque City Hall
      3. Dubuque County Courthouse
      4. Dubuque County Jail
      5. Dubuque & Dunleith Bridge
      6. Four Mounds Estates
      7. Julien Dubuque Monument
      8. Mathias Ham House
      9. Shot Tower
      10. William M. Black
      11. Eagle Point Park
    9. Historic Reports
    10. Financial Toolbox
      1. Historic Preservation Revolving Loan Fund
        1. Application Process
        2. Eligible Improvements
        3. Design Review Application
    11. Useful Links
    12. Interactive Maps
    13. Planning & Zoning
    14. Black Heritage Survey
  20. Housing & Community Development
    1. Housing Programs
      1. Housing Choice Voucher / Section 8
        1. Vouchers for Seniors and/or Disabled
        2. Next Level Savings Program / Family Self-Sufficiency
      2. Home Improvement Programs
      3. Homebuyer Programs
    2. Community Development
      1. Community Development Block Grant
      2. Purchase of Service Grant
      3. Urban Revitalization Program
        1. Application
        2. Map
      4. Hydroponics to Home (H2H) Project
      5. The Dubuque House
    3. Inspection & Construction Services
      1. Permit Applications and Fees
        1. Building Permits
        2. Plumbing Permits
        3. Mechanical Permits
        4. Electrical Permits
        5. Demolition Permits & Moving A Building
        6. Sign Permits
        7. Monthly Permit Reports
        8. Current Codes & Conditions
        9. Projects Exempt from Permit Requirments
      2. Rental Licensing & Inspections
        1. Rental Inspections
        2. Rental Licensing & Inspection Fees
        3. Successful Rental Property Management
        4. Housing Choice Voucher Participation
        5. Vacant Building License
        6. Property Maintenance Code Info
      3. ADA Compliance Information
        1. Drinking Fountains and Public Telephones
        2. Entrances
        3. Multi-Level Buildings
        4. Parking Lots
        5. Public Spaces
        6. Ramps
        7. Restrooms
        8. Seating
        9. Signage and Controls
        10. Non-Discrimination Announcement
      4. Contractor Licensing
        1. Solar Thermal Licenses and Permits
      5. Current Codes and Conditions
      6. Nuisance Complaints
    4. Resources
    5. Public Notices
  21. Human Resources
    1. Join Our Team
    2. Job Opportunities
    3. How To Apply
    4. Applicant Login
    5. Benefits & Wage Plans
    6. Policies & Notices
    7. Home Base Iowa
  22. Human Rights
    1. File A Complaint
      1. Illegal Discrimination Defined
      2. Additional Legal Information
    2. Human Rights Commission
    3. Title VI
    4. Civil Rights Liaison
    5. Community Support and Empowerment Grants
    6. Cultural Connection Dubuque Newsletter
    7. Additional Resources
  23. Information Technology
    1. FTP Site Login
    2. Website Disclaimer
    3. Website Linking Policy
    4. Website Privacy Policy
  24. Library
  25. Media Services
    1. Live TV
    2. Videos
    3. From the Archives
    4. Cable Regulation
    5. Cable TV Commission
    6. Program Schedule
    7. PEG Equipment Grant Programs
      1. Community PEG Access Equipment Grant Program
      2. PEG Access Channel Operator Equipment Grant
    8. PEG Access Channels
  26. Parking
    1. Parking Meters, Ramps, & Lots
    2. Monthly Permit Parking
    3. Residential Parking
      1. Residential Parking District Application
      2. On-Street Disabled Parking
      3. Meter Permits
    4. Parking Tickets
      1. Appeal a Ticket
      2. Recovering a Towed Vehicle
      3. Snow Route Parking Policy
    5. Move DBQ: Smart Parking and Mobility Plan
  27. Parks & Recreation
    1. Park Division
      1. City Parks
        1. A.Y. McDonald Park
        2. Bee Branch Creek Greenway
        3. Bergfeld Recreation Area
        4. Comiskey Park
        5. Eagle Point Park
        6. Marshall Park
        7. McAleece Park & Recreation Complex
        8. Miracle League of Dubuque Park & Playground
        9. Veterans Memorial Plaza
        10. Washington Park
      2. Neighborhood Park Projects
      3. Miller Riverview Park & Campground
      4. Park & Pavilion Rentals
      5. Pet-Friendly Community
        1. Pet Park
      6. Pesticide Application Maps
      7. Recreational Trails
        1. Dubuque Bike Routes
        2. Mississippi River Trail
        3. Trolley Line Trail
        4. Bergfeld Recreation Area
        5. Dubuque Water Trail
      8. Pickleball Courts
      9. Skate Parks
      10. Trees
        1. Emerald Ash Borer
    2. Recreation Division
      1. Family Scholarship Program
      2. Adult Athletics
        1. Alumni Basketball Tournament
      3. After School Sports
      4. Free Open Gym Program
      5. Flora & Sutton Pools
        1. Swim Fees & Passes
        2. Swim Lessons
        3. Pool Rentals
        4. Pool Policies
        5. Lifeguard at City Pools
      6. Playground Explorations Programs
      7. Bunker Hill Golf Course
        1. Course Rates
        2. Explore the Course
        3. BHGC Events
        4. Leagues
        5. Women's Golf Association
        6. Junior Golf
        7. Pro Shop
      8. Port of Dubuque Marina
        1. Current Hours, Rates & Fees
        2. Dock Map
        3. Tour Boats
        4. Lighted Boat Parade
        5. Rules & Regulations
        6. Marina History
      9. Miracle League of Dubuque
        1. Baseball Volunteer Opportunities
        2. Location & Amenities
        3. Baseball Extravaganza
    3. Parks & Recreation Commission
    4. Civic Centers
      1. Five Flags Center
        1. Five Flags Center Assessment and Study
      2. Grand River Center
    5. Civic Center Commission
    6. Seasonal Employment Opportunities
  28. Planning & Zoning
    1. Applications
    2. Boards & Commissions
    3. City Planning
    4. Design Guidelines
    5. Developer's Guide
      1. Planning Services
      2. Inspection & Construction Services
      3. Permits
      4. Residential and Commercial Building Permit Process
      5. Water Mains/Meters Information
      6. Programs & Incentives
      7. Development Partners
      8. Utility Provider Points of Contact
      9. Approving Bodies & Schedules
      10. Key Departments & Contacts
    6. Development Services
    7. Flood Maps & Flood Insurance
    8. Guide To Establishing Property Lines
    9. Historic Preservation
    10. Imagine Dubuque
      1. About the Plan
      2. Economic Prosperity
      3. Sustainable Environment
      4. Social + Cultural Vibrancy
      5. Livable Neighborhoods + Housing
      6. Community Facilities
      7. Transportation + Mobility
      8. Land Use
      9. Contact Us
    11. Safe Routes to School
    12. Unified Development Code
      1. Unified Development Code Update
    13. Zoning
      1. Zoning Map
      2. Zoning District Regulations
      3. Interactive Zoning Map
    14. Zoning Enforcement
  29. Police
    1. Welcome
    2. Recruitment & Employment
      1. Internships
    3. General Information
      1. Accreditation
      2. Annual Reports
      3. Body-Worn Cameras
      4. Automated License Plate Readers
      5. Code of Ethics
      6. Frequently Asked Questions
        1. Bicycle Information
        2. Parking
        3. Sex Offender Compliance
        4. Trespass Information
        5. Fireworks Ordinance
      7. History of the Dubuque PD
        1. 1948 Chevy Stylemaster
        2. Memorials
      8. Provided Services
      9. Officer Awards
      10. Organizational Chart
      11. Shotgun Hunting/Target Practice
      12. LEOSA Act
    4. Community Involvement
      1. Citizen's Police Academy
      2. D.A.R.E.
      3. Ride-Along Program
      4. Police Exploring Program
      5. Secure Dubuque
      6. Police & Fire Youth Camp
    5. Community-Oriented Policing
      1. School Resource Officers
    6. Crime Prevention & Public Information
      1. Dubuque's Most Wanted
    7. Criminal Investigation Division
      1. Cold Cases
      2. Digital Evidence Forensic Laboratory
      3. Polygraph Examination
    8. Dubuque Drug Task Force
      1. Drug Court
    9. ID4PD
    10. Patrol Division
      1. Territory Accountability Design
    11. P2C (Police to Citizen)
    12. Property & Evidence
      1. Police Impounds & Tows
    13. Records Division
      1. Fingerprinting
      2. Landlord Services
    14. Specialized Assignments
      1. Honor Guard
      2. K-9 Unit
      3. Tactical Unit
    15. Submit Feedback
    16. Traffic Unit
      1. Child Passenger Safety Project
      2. Bicycle Laws
  30. Public Works
    1. Curbside Collection
      1. REThink Waste Dubuque
      2. Trash
      3. Recycling
        1. Glass Drop-Off Recycling
      4. Yard Waste & Food Scraps
      5. Large Item Pick-Up
      6. Holiday Collection
      7. Keep Dubuque Clean
      8. Household Hazardous Waste
    2. Street Maintenance
      1. Winter Weather Response
        1. Snow & Ice Control
    3. Landfill
  31. Sustainable Dubuque
    1. About Sustainable Dubuque
      1. Resilient Community Advisory Commission
    2. Growing Sustainable Communities Conference
    3. 50% by 2030 Plan
    4. Info for Residents & Businesses
      1. Managing Stormwater
      2. Curbside Programs
      3. Integrated Pest Management
      4. Urban Hens
      5. Jule Public Transit
      6. Bike Routes
    5. Additional Resources
    6. Staff Directory
    7. Energy Savers Program
  32. Transit
    1. Routes and Schedules
    2. Fares and Passes
    3. Jule Smart Pass
      1. Jule Smart Pass Help Center
    4. MyRide
    5. ADA Paratransit - MiniBus
      1. ADA Reasonable Modification Policy
    6. How to Ride the Bus
    7. FAQs & Support Center
    8. Passenger Code of Conduct
    9. Title VI of the Civil Rights Act
    10. Advertise with The Jule
    11. About Us
      1. Facilities
  33. Utility Billing
    1. Utility Rates
    2. Payment Options
    3. Financial Assistance Programs
    4. Apply for Service or Discontinue Service
    5. Forms and Downloads
    6. Purchase Refuse & Yard Waste Stickers
    7. Detecting Water Leaks
    8. Water Quality Testing
  34. Water Department
    1. Water Quality
      1. Lead & Copper Sampling Program
      2. Residue and Slime
      3. PFAS Chemicals
    2. Treatment Process
    3. Distribution Services
      1. Water Meters
      2. Backflow Prevention
      3. Detecting Water Leaks
    4. Lead Service Line Replacement Pilot Program
    5. Water Main Breaks
    6. Water Conservation
    7. History of Dubuque's Drinking Water
    8. Staff Directory
    9. Water Treatment Plant Tours
  35. Water & Resource Recovery Center
    1. Industrial Pretreatment
    2. Odor Control
    3. Fats, Oils and Grease (FOG) Program
    4. Water Testing
    5. Pollution Prevention
    6. Facility Upgrade
      1. FAQs
    7. WRRC Tour
    8. Staff Directory
  • Parks & Recreation
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Contact Us

  1. 50 W 13th Street
    Dubuque, IA 52001

    Phone: 563-589-4100
    Fax: 563-589-0890

    Directory & Hours

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