ADA Paratransit: MiniBus & DuRide

MiniBus

The Jule offers alternative transportation options for elderly and disabled passengers who are unable to use the fixed route bus system. The MiniBus is a door-to-door public transportation service offered by The Jule for seniors and qualifying individuals under the Americans with Disabilities Act or seniors (65+). MiniBus service operates at all times fixed route service is available. Rides can be requested to and from any location within the City of Dubuque or East Dubuque. The bus operator is available to assist the passenger with boarding and disembarking the vehicle and securing mobility devices in the vehicle. Passengers requiring additional assistance may have a personal care attendant travel ride with free of charge. Please see the MiniBus brochure for additional policy information and frequently asked questions.

MiniBus (Paratransit) Schedule

  • Monday through Friday, 5:45 a.m. - 7:15 p.m.
  • Saturday, 8:15 a.m. - 5:45 p.m.
  • Sunday, no service

Fares and Passes

  • One-way Trip - $3
  • 10-ride Punch Card - $30

How to Apply

  1. Complete and return the eligibility application package. You will be eligible for temporary service while your application is reviewed and processed. If your application has previously been denied, you will not receive temporary service. Ver el aplicación de elegibilidad del MiniBus en español.
  2. The medical provider you list in your authorization will be contacted to provide verification on the status of your disability. Please inform your doctor that The Jule will be contacting them to request information.
  3. The Jule will issue you a letter noting your status as approved or denied. The letter will include additional explanations of eligibility criteria, your status, and the appeal process.

DuRide is a non-profit partner of The Jule which provides door-through-door transportation for seniors who cannot or choose not to drive.

Schedule a Ride

Trips must be scheduled at least 1 day in advance but may be requested up to 14 days in advance. When requesting your ride, please remember to schedule a return trip if necessary. 

  1. Call The Jule MiniBus dispatch office at 563-690-6464 during regular service hours, or
  2. Complete a trip request form online. The same timelines and office hours apply.

If you are a nursing home or care facility scheduling multiple passengers for multiple trips, please submit a multi-ride MiniBus reservation request

Appeals and Complaints

If you believe you have been discriminated against due to a disability, please review and complete the ADA Complaint Process and Form.

DuRide

DuRide is a non-profit partner of The Jule which provides transportation for throughout Dubuque, East Dubuque, and Asbury for residents who are 65 years or older who cannot or choose not to drive. This door-through-door service assists passengers with steps, heavy doors, mobility devices, and carrying packages. DuRide allows seniors to maintain their independence and stay connected with the community. 

Get Started

DuRide provides transportation service 365 days a year. To learn more about using DuRide, visit their website or call 563-451-4999

Volunteer

Volunteer drivers make it possible for DuRide to transport seniors to their local destinations -- and work on their own schedule! To learn more about volunteering with DuRide, visit their website, call 563-451-4999, or e-mail.

Du Ride