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The original item was published from 8/24/2021 2:39:13 PM to 8/26/2021 9:17:15 AM.

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Posted on: August 24, 2021

[ARCHIVED] Precautionary Drinking Water Advisory Issued for Eight Water Customers

The City of Dubuque has issued a boil water advisory for eight commercial/business water customers on Chavenelle Drive and Futuro Court. All the impacted properties have been notified directly by City of Dubuque Water Department staff.

The advisory has been issued due to a loss in water pressure caused by a water main break in the area.  The City is asking the water customers at the impacted addresses to consider boiling water used for personal consumption as a precautionary measure. 

The impacted properties are: 

  • 4300 Chavenelle Dr. 
  • 4343 Chavenelle Dr. 
  • 4370 Chavenelle Dr. 
  • 4545 Futuro Ct. 
  • 4555 Futuro Ct. 
  • 4400 Chavenelle Dr. 
  • 4800 Chavenelle Dr. 
  • 4949 Chavenelle Dr. 

Bacteria samples will be collected and tested for contamination. Testing takes approximately 48 hours so test results are expected to be known some time on Thursday and an update will be provided when available. 

Please note that this is a boil water advisory, not a boil water order.  Boil water orders are only issued when/if contamination is confirmed through test results.   This boil advisory is a precaution until test results are received.  Customers will be contacted and an update issued when the results are available and the advisory is lifted. 

Until the advisory is lifted, the water department has the following recommendations for the eight impacted customers only: 

  • Do not drink tap water without boiling it first. 
  • Bring water to a boil, let boil for one minute, and let it cool before drinking/using. 
  • Boiled or bottled water should be used for drinking, making ice, brushing teeth, and food preparation until the advisory is lifted. 
  • Unboiled tap water may be used for bathing and other non-drinking purposes. 

For more information, please contact the City of Dubuque Water Department at 563-589-4291. 


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