City Services Guide

Welcome to Dubuque!

Click on the image below to view Your Guide to Dubuque City Services*, a publication designed for Dubuque residents as a go-to guide to services, programs, and activities offered by the City of Dubuque municipal government.

To request a hard-copy of this guide, please call the City Manager's Office at 563-589-4110, or pick up a copy at City Hall at 50 W. 13th St.

* Click here for a Spanish translated version.  Haga clic aquí para una versión traducida español.
* Click here for a Marshallese translated version.  Document kein rej bar walok ilo kajin Majol.

FINAL_City Services Guide_REVAug2016web

For additional information, visit the Newcomer Site.

Alliant Energy
1000 Main Street
P.O. Box 769
Dubuque, IA 52004
Phone: 1.800.255.4268
Alliant Energy is the electrical utility provider in Dubuque. You can also call Alliant Energy, Customer Service if you have a tree that needs trimming or has branches hanging over power lines/wires.
Black Hills Energy Corporation
Customer Service
Phone: 1-888-890-5554
Black Hills is the natural gas utility provider for Dubuque.
City of Dubuque Utility Billing Department
50 W. 13th Street
Dubuque, IA 52001
View Map
Phone: 563.589.4144
Fax: 563.690.6688
Additional Information
City of Dubuque provides the following services for the citizens of Dubuque: water, sewer, stormwater, curbside refuse and recycling collection, and miscellaneous. Contact Utility Billing to request services. For additional information on each service, including policies, visit these links:
Telephone and Internet services

Resource for Existing Customers
Cable and Internet services
US Post Office, Dubuque
350 W. Sixth St.
Dubuque, IA 52001
View Map
Phone: 563.582.3674

County Treasurer
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4450
• Vehicle registration - 563.589.4450

• Property taxes - 563.589.4436
City Assessor
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4416

Dubuque County Courthouse
720 Central Ave.
Dubuque, IA 52001
View Map

Driver's License Bureau
2460 Gateway Drive
Dubuque, IA 52003
View Map
Phone: 563.583.9844

Elections & Voter Registration
Dubuque, IA 52001
Phone: 563.589.4457

County Recorder's Office
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4434
• Vital records
• Passports
• Military
Dubuque Metropolitan Area Sold Waste Agency (DMASWA)
14501 U.S. Hwy 20 W.
Dubuque, IA 52002
View Map
Phone: 563.557.8220
The Dubuque Metropolitan Area Solid Waste Agency offers several services to businesses and residents in Dubuque and Delaware counties: Appliance Recycling, Composting, Construction & Demolition, Drop-Off Recycling, Education, Electronics Recycling, Hazardous Materials, Landfill, Recycling & Reuse Guide, Special Materials, Special Event Recycling Units, Tire Recycling, and Waste Minimization Grants.
Building Permits
City Hall - Building Services
Jean Noel
50 W. 13th St.
Dubuque, IA 52001
Phone: 563.589.4150
Fax: 563.690.6687

Carnegie-Stout Public Library
360 W. 11th Street
Dubuque, IA 52001
Phone: 563.589.4225
Fax: 563.589.4217

Pet Licensing
The City of Dubuque requires all pets to be licensed.  Pet licensing is through PetData.  Details available here.
Dubuque Community Schools
2300 Chaney Rd.
Dubuque, IA 52001
Phone: 563.552.3000

Holy Family Catholic Schools
2005 Kane St.
Dubuque, IA 52001
Phone: 563.582.5456