Welcome to Dubuque!

Click on the image below to view Your Guide to Dubuque City Services*, a publication designed for Dubuque residents as a go-to guide to services, programs, and activities offered by the City of Dubuque municipal government.

To request a hard-copy of this guide, please call the City Manager's Office at 563-589-4110, or pick up a copy at City Hall at 50 W. 13th St.

* Click here for a Spanish translated version.  Haga clic aquí para una versión traducida español.
* Click here for a Marshallese translated version.  Document kein rej bar walok ilo kajin Majol.




For additional information, visit the Newcomer Site.

Alliant Energy 1000 Main Street P.O. Box 769 Dubuque, IA 52004 Phone: 1.800.255.4268	Alliant Energy is the electrical utility provider in Dubuque. You can also call Alliant Energy, Customer Service if you have a tree that needs trimming or has branches hanging over power lines/wires.
Black Hills Energy Corporation Customer Service Phone: 1-888-890-5554	Black Hills is the natural gas utility provider for Dubuque.
City of Dubuque Utility Billing Department 50 W. 13th Street Dubuque, IA 52001 View Map Phone: 563.589.4144 Fax: 563.690.6688 Email Additional Information	City of Dubuque provides the following services for the citizens of Dubuque: water, sewer, stormwater, curbside refuse and recycling collection, and miscellaneous. Contact Utility Billing to request services. For additional information on each service, including policies, visit these links: Water Sewer Refuse & Recycling Stormwater
CenturyLink 1-800-244-1111	Telephone and Internet services Resource for Existing Customers
Mediacom 1-888-595-3502	Cable and Internet services
US Post Office, Dubuque 350 W. Sixth St. Dubuque, IA 52001 View Map Phone: 563.582.3674
County Treasurer 720 Central Ave. Dubuque, IA 52001 Phone: 563.589.4450	• Vehicle registration - 563.589.4450 • Property taxes - 563.589.4436
City Assessor 720 Central Ave. Dubuque, IA 52001 Phone: 563.589.4416
Dubuque County Courthouse 720 Central Ave. Dubuque, IA 52001 View Map
Driver's License Bureau 2460 Gateway Drive Dubuque, IA 52003 View Map Phone: 563.583.9844
Elections & Voter Registration Dubuque, IA 52001 Phone: 563.589.4457
County Recorder's Office 720 Central Ave. Dubuque, IA 52001 Phone: 563.589.4434	• Vital records • Passports • Military
Dubuque Metropolitan Area Sold Waste Agency (DMASWA) 14501 U.S. Hwy 20 W. Dubuque, IA 52002 View Map Phone: 563.557.8220	The Dubuque Metropolitan Area Solid Waste Agency offers several services to businesses and residents in Dubuque and Delaware counties: Appliance Recycling, Composting, Construction & Demolition, Drop-Off Recycling, Education, Electronics Recycling, Hazardous Materials, Landfill, Recycling & Reuse Guide, Special Materials, Special Event Recycling Units, Tire Recycling, and Waste Minimization Grants.
Building Permits City Hall - Building Services Jean Noel 50 W. 13th St. Dubuque, IA 52001 Phone: 563.589.4150 Fax: 563.690.6687 Email
Carnegie-Stout Public Library 360 W. 11th Street Dubuque, IA 52001 Phone: 563.589.4225 Fax: 563.589.4217
Pet Licensing	The City of Dubuque requires all pets to be licensed.  Pet licensing is through PetData.  Details available here.
Dubuque Community Schools 2300 Chaney Rd. Dubuque, IA 52001 Phone: 563.552.3000
Holy Family Catholic Schools 2005 Kane St. Dubuque, IA 52001 Phone: 563.582.5456