City Services Guide

Welcome to Dubuque!

The City Services Guide is a publication designed for Dubuque residents as a go-to resource to services, programs, and activities offered by the City of Dubuque municipal government. To request a hard-copy of this guide, please call the City Manager’s Office at 563.589.4110, or pick up a copy at City Hall at 50 W. 13th St.

Alliant Energy
1000 Main Street
P.O. Box 769
Dubuque, IA 52004
Phone: 1-800-255-4268
Alliant Energy is the electrical utility provider in Dubuque. You can also call Alliant Energy, Customer Service if you have a tree that needs trimming or has branches hanging over power lines/wires.
Black Hills Energy Corporation
Customer Service
Phone: 1-888-890-5554
Black Hills is the natural gas utility provider for Dubuque.
City of Dubuque Utility Billing
50 W. 13th Street
Dubuque, IA 52001
View Map
Phone: 563-589-4144
Fax: 563-690-6688
Email
City of Dubuque provides the following services for the citizens of Dubuque: water, sewer, stormwater, curbside refuse and recycling collection, and miscellaneous. Contact Utility Billing to request services. For additional information on each service, including policies, visit these links:
CenturyLink
1-800-244-1111
Telephone and internet services
Resources for existing customers
Mediacom
1-888-595-3502
Cable, telephone, and internet services
US Post Office
350 W. Sixth St.
Dubuque, IA 52001
View Map
Phone: 563.582.3674

County Treasurer
720 Central Avenue
Dubuque, IA 52001
Phone: 563-589-4450
Vehicle Registration: 563-589-4450
Property Taxes: 563-590-4436
City Assessor
720 Central Avenue
Dubuque, IA 52001
Phone: 563-589-4416

Dubuque County Courthouse
720 Central Avenue
Dubuque, IA 52001
View Map

Driver’s License Bureau
2460 Gateway Drive
Dubuque, IA 52003
Phone: 563-583-9844
View Map

Elections & Voter Registration
Dubuque, IA 52001
Phone: 563.589.4457

County Recorder’s Office
720 Central Avenue
Dubuque, IA 52001
Phone: 563-589-4434
  • Vital Records
  • Passports
  • Military
Dubuque Metropolitan Solid Waste Agency (DMASWA)
101 Airborne Road
Dubuque, IA 52003
View Map
Phone: 563-557-8220
The Dubuque Metropolitan Area Solid Waste Agency offers several services to businesses and residents in Dubuque and Delaware counties: Appliance Recycling, Composting, Construction & Demolition, Drop-Off Recycling, Education, Electronics Recycling, Hazardous Materials, Landfill, Recycling & Reuse Guide, Special Materials, Special Event Recycling Units, Tire Recycling, and Waste Minimization Grants.
Building Permits
City of Dubuque Building Services Department
50 W. 13th Street
Dubuque, IA 52001
Phone: 563-589-4150
Fax: 563-690-6687

Carnegie-Stout Public Library
360 W. 11th Street
Dubuque, IA 52001
Phone: 563-589-4225
Fax: 563-589-4217

Pet LicensingThe City of Dubuque requires all pets to be licensed.  Pet licensing is through PetData.
Dubuque Community Schools
2300 Chaney Road
Dubuque, IA 52001
Phone: 563-552-3000

Holy Family Catholic Schools
2005 Kane Street
Dubuque, IA 52001
Phone: 563-582-5456

Tri-State Christian School
5025 Saratoga Road
Dubuque, IA 52002
Phone: 563-231-3701

Learn more about Dubuque - Employment, healthcare, arts and culture, how to get involved in your community, and more!