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The original item was published from 11/5/2025 10:35:22 AM to 11/14/2025 9:35:02 AM.

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Utility Billing

Posted on: November 10, 2025

[ARCHIVED] City of Dubuque Utility Billing Office to Close for Portion of Morning of November 14

The City of Dubuque’s Utility Billing office will be closed from 7:30 to 9:30 a.m. on Friday, November 14, for employee training.

Utility bill payment options during this closure include: 

  • Online at www.cityofdubuque.org/payment,
  • By phone 24/7 by calling 563-589-4144 and then selecting option #1, 
  • At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
  • Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
  • Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.

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