City of Dubuque Utility Billing Office to Close for Portion of Morning of November 14

NOVEMBER 10, 2025

The City of Dubuque’s Utility Billing office will be closed from 7:30 to 9:30 a.m. on Friday, November 14, for employee training.

Utility bill payment options during this closure include: 

• Online at www.cityofdubuque.org/payment,
• By phone 24/7 by calling 563-589-4144 and then selecting option #1, 
• At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
• Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
• Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.

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MEDIA CONTACT
Jenny Larson, Chief Financial Officer
JLarson@cityofdubuque.org, 563.589.4322