City Utility Billing Department Closed Part of Wednesday Morning 

June 13, 2023 -- FOR IMMEDIATE RELEASE

The City of Dubuque Utility Billing Department will be temporarily closed to walk-in traffic from 7:30 – 9:30 a.m. on Wednesday, June 14, for staff training.

Utility bill payment options during this closure include: 

• Online at www.cityofdubuque.org/payment; 
• By phone 24/7 by calling 563-589-4144 and then selecting option #1. 
• At the drop box outside City Hall at the 13th Street entrance (please do not put cash in the drop box, checks or money order payments only).Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001. 
• Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.