City Hall Temporarily Closed to Walk-In Traffic Thursday

Feb. 15, 2023

City Hall will be temporarily closed to walk-in traffic on Thursday, Feb. 16, due to impending inclement weather. Residents can still contact staff and conduct business with City Hall departments on Thursday by phone, email, and online at www.cityofdubuque.org. 

Utility bill payment options during this closure include:

• Online at www.cityofdubuque.org/payment. 
• By phone 24/7 by calling 563-589-4144 and then selecting option #1.
• At the drop box outside City Hall at the 13th Street entrance (please do not put cash in the drop box, checks or money order payments only).
• Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
• Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

The City encourages residents to call other City offices before visiting in person on Thursday to verify they are open/staffed.

For the latest on weather related changes to City services, visit www.cityofdubuque.org and follow the City of Dubuque on social media.