City Utility Billing Department to Experience Temporary Closure

April 28, 2022


The City of Dubuque Utility Billing Department will be temporarily closed to the public for a training session on Tuesday, May 3, from 8:15 to 10:30 a.m.
 
Utility bill payment options during this closure include:

• Online at www.cityofdubuque.org/payment.
• By phone 24/7 by calling 563.589.4144 and then selecting option #1 for phone payments.
• By mailed checks to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
• At the drop box located outside City Hall at the 13th Street entrance (please do not put cash in the drop box).

All other City departments and services will remain open and operating as usual. For more information, contact 563.589.4144 or utilityb@cityofdubuque.org. 

MEDIA CONTACT:
Jennifer Larson, Director of Finance and Budget
jlarson@cityofdubuque.org, 563.589.4322