City Hall Closed Through Friday, June 25

CONTACT:
Kristin Hill, Communications Specialist
563-690-6068, khill@cityofdubuque.org

June 21, 2021 -- For Immediate Release

DUBUQUE, Iowa – City Hall will continue to be closed through Friday, June 25, as clean-up from a leaking water pipe over the weekend continues. Utility bill payment options during this period include:

ACH (Automated Clearing House) and e-check automatic bill payments will continue as regularly scheduled.
Online at www.cityofdubuque.org/payment.
By phone 24/7 by calling 563.589.4144 and then selecting option #1 for phone payments. E-check payments will have no fee. Credit cards will have an applicable transaction fee.
At the drop box outside City Hall at the 13th Street entrance
Checks can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
Payments can be made at U.S. Bank, Dubuque Bank and Trust, and Fidelity Bank locations if you are a bank customer.

Single-use refuse and yard waste stickers are available at area stores for purchase. Annual yard stickers can be purchased online or by telephone and will be sent out by mail.

Parking tickets can be paid online at www.cityofdubuque.org/payment, dropped off at the City Hall drop box, paid by credit card over the phone, or in-person at the City’s Intermodal Center located at 950 Elm St. open Monday through Friday, 7:30 a.m. - 4:30 p.m.

Customers seeking assistance with applying or discontinuing service, signing up for financial assistance, or other questions may call the City’s Utility Billing department at 563.589.4144 between 7 a.m. - 5 p.m. Monday through Thursday and 7 a.m. - 1 p.m. on Friday.

Other City departments located at City Hall will be available to serve residents by email and phone during the closure. For department contact information, visit www.cityofdubuque.org/departments. All other City facilities and services will remain open and operating as usual.

For more resources and information, please visit www.cityofdubuque.org/utilitybilling.

# # #

Please do not reply to this message. If you would like additional information on this issue, please contact the staff person identified at the top of the message or contact the City of Dubuque Public Information Office at rgehl@cityofdubuque.org or 563.589.4151.

Share on Facebook

Share on Twitter

Share via Email