Dubuque's Smart Parking Meter Pilot Resumes

DUBUQUE, Iowa – After being paused due to the COVID-19 pandemic, the City of Dubuque’s 90-day pilot of new parking metering technology resumed on Monday, June 1, and will continue through July 15.
 
The new technology is designed to provide additional conveniences for customers and will feature more payment options, license plate recognition, and the ability to select more precise time intervals. The pilot areas include full parking enforcement and utilization of data-gathering capabilities. All meter and ticket revenue collected during the pilot will go to the City of Dubuque, not the technology vendor.

The City is piloting the new parking metering technology across three downtown areas. 11 single-space smart meters are temporarily installed on the 700 block of Main St. and six pay station spaces are managed by a kiosk. In addition, three single-space meters are on the 800 block of Main St. Multi-space smart kiosks (pay stations which manage multiple nearby spaces) are temporarily installed in the City-owned lot located at Third St. and Main St. (one kiosk covers 16 parking spaces), and the City-owned lot located at 11th St. & Elm St. (one kiosk covers 71 parking spaces). 

The pilot is being conducted at no cost to the City and will provide valuable data for evaluating wider deployment of a smart parking platform in Dubuque’s metered districts. The “smart” meters and kiosks display parking rates, hours, time limits, and other important information. The meters are easy to use, safe, secure, and reliable, with a large screen that makes it easy to see all information, such as remaining time and time limits. The new meters have more payment options and accept coins, VISA and MasterCard credit and debit cards. (The Passport parking app currently used by the City on existing meters will not work on the pilot meters and kiosks.)
 
The pilot meters and kiosks also accept quarters, dimes, nickels, and $1 coins. This payment method requires exact change and coins will not be refunded. If paying with credit or debit card, insert and remove the card when prompted. There is no additional charge for using credit or debit cards. If using a multi-space smart kiosk, either enter a plate number or insert a debit/credit card. The kiosk will prompt the remainder of the transaction. Users can go to MyParkingReceipt.com to receive an emailed receipt of their transaction.

The public can provide input on their experiences with the pilot meters by contacting the City of Dubuque Transportation Services Department at parking@cityofdubuque.org or 563-589-4266.

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