News Flash

Dubuque News

Posted on: December 1, 2021

City Finance Department to Experience Temporary Closures

The City of Dubuque Finance Department, which includes Utility Billing, will be temporarily closed to the public for training sessions on several upcoming dates.

The closures will take place:

  • Dec. 9, 2021, from 7:30-9 a.m.
  • Jan. 12, 2022, from 7:30-9:30 a.m.
  • Jan. 18, 2022, from 7:30-9:30 a.m.
  • Jan. 27, 2022, from 7:30-9:30 a.m.
  • Feb. 10, 2022, from 7:30-9:30 a.m.
  • Feb. 17, 2022, from 7:30-9:30 a.m.
  • Feb. 24, 2022, from 7:30-9:30 a.m.
  • March 10, 2022, from 7:30-9:30 a.m.


Utility bill payment options during the closures include:

  • Online at www.cityofdubuque.org/payment.
  • By phone 24/7 by calling 563.589.4144 and then selecting option #1 for phone payments.
  • By mailed checks to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
  • At the drop box located outside City Hall at the 13th Street entrance (please do not put cash in the drop box).


All other City departments and services will remain open and operating as usual. For more information, contact 563.589.4322 or finance@cityofdubuque.org.

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