Pay a Bill or Fine

Welcome to the City of Dubuque Online Payment Site

To pay a bill online, you must create a user account. Create an account by clicking on the "Pay a Utility Bill" button.

Re-establish Water Service

To re-establish water service, please call Utility Billing at 563-589-4144. Payment must be made by debit or credit card. Water service will be turned on the next day for payments made after 3 p.m. 

Paperless Billing

The City offers a paperless billing option for customers who would prefer to receive their monthly bill through email.  Enroll in paperless billing by completing this online form or by calling 563-589-4144 during regular business hours.  Customers must provide an email address, account number, and mailing address.  

Electronic Payment Options

The City of Dubuque accepts electronic check and credit card payments for utility bills and accepts credit cards for parking ticket payments. 

Electronic Check provides quick and easy electronic transfer of funds from your checking account. Electronic Checks are limited to traditional checking accounts. We are not able to accept Electronic Checks drawn from savings accounts, money market accounts, IRAs or credit card checks. Debit cards with the MasterCard or Visa logo are processed as credit cards (see additional information below). If you choose to pay by electronic check, your bank statement will show a charge from: City of Dubuque. Electronic Check payments returned indicating non sufficient funds in the account may result in $15 NSF fee. 

Credit Cards The City accepts Visa, Mastercard, and Discover cards. Debit cards with the MasterCard or Visa Card logo are processed as credit cards. Your credit card statement will show a charge from: City of Dubuque.