Community Support & Recovery

The Coronavirus (COVID-19) pandemic is impacting the Dubuque community in a variety of ways and creating hardships for many. Below is a list of resources for businesses, individuals, and families.

Resources for Individuals & Families

2-1-1 Information and Referral
General assistance (in multiple languages) with food, bills, or other essential services is available 24/7. Visit the, call the COVID-19 hotline by dialing 2-1-1 from a landline or 800.244.7431 from a cell phone, or text your zip code to 898211.

Iowa Child Care Resource & Referral
Connect to child care openings or temporary child care at Community Support & Recovery Resources 855.244.5301 or

Free COVID-19 Legal Information Hotline
This is a free service available to Iowans who are experiencing legal issues due to the COVID-19 emergency. Call 800.332.0419 or visit

City of Dubuque’s Short-Term Rental/Mortgage Assistance Program 
The City of Dubuque is offering financial assistance to qualified Dubuque renters and homeowners whose income has been reduced due to the COVID-19 pandemic. Click here for more information.

Eviction Information for Non-Payment of Rent
After May 27, 2020, Iowa’s eviction moratorium is scheduled to end. Click here for information to help you know your rights.

Local Resources for Food & Necessities
A list of local food pantries, free meal sites, shower locations, and other necessities.

State Resources for Food Assistance

COVID-19 Resources for Underserved Populations
Some populations are more at risk for coronavirus, or impacts of social distancing. Visit the Iowa Department of Public Health website for resources and information for people facing additional risk.

Unemployment Benefits
Call 866.239.0843 or visit Call volume is high so please check the website first if you have access.

Mental Health and Addiction
IDPH’s website has resources for persons experiencing challenges with alcohol, drugs, gambling, suicide, and mental health.

Phone & Internet Information


Resources for Businesses & Non-Profits

CDC Resources for Businesses and Employers
Guidance for businesses and employers to plan and respond to COVID-19. Information can be found at

COVID-19 Business Helpline
A service offered by Greater Dubuque Development Corporation and Northeast Iowa Community College to help employers apply for the Small Business Relief Funding and connect them to additional financial resources. Call 563.588.3350 between 8:30 a.m. – 4 p.m., Monday through Friday, or email

Dubuque Initiatives COVID-19 Funding
Dubuque Initiatives has committed $2 million to provide low-interest loans to small businesses within the city limits. Over 40 loans of $10,000 have already been disbursed. Call 563.588.3350 to reach the locally-staffed helpline Monday - Friday, 8:30 a.m. - 4 p.m. Qualifying businesses will be referred to East Central Intergovernmental Association (ECIA) which will walk them through the application process.

Employer/Business Resources
For information on federal and state relief, grants, loans, guidance, and other resources, visit or call 563.557.9049

Greater Dubuque Disaster Recovery Fund
The Community Foundation of Greater Dubuque is accepting donations to enable a coordinated response and help people in the Dubuque region most impacted by the COVID-19 pandemic, including seniors and low-income residents. The Community Foundation is partnering with the United Way of Dubuque Area Tri-States to direct funds collected to local nonprofits working with vulnerable local populations. For more information, or to donate, call 563.588.2700 or visit

Iowa Business Recovery Assistance
Iowa businesses can receive relief assistance for qualifying business concerns. Information can be found at

Resources for the Creative Sector

The City of Dubuque’s Office of Arts and Cultural Affairs has compiled a list of resources for organizations, businesses, and individuals that work in the creative sector. Visit for potential funding opportunities, tips and best practices, and webinars applicable to our local arts and culture community.

Safe at Work in Greater Dubuque
Safe at Work is a local collaboration to assist Dubuque Area employers in implementing COVID-19 guidance put forth by the Centers for Disease Control (CDC) and the Iowa Department of Public Health (IDPH) related to safety in the workplace. Information can be found at