Sidewalk Maintenance

Maintenance / Snow Removal
Property owners are responsible for all maintenance and snow removal on sidewalks existing in front of homes and/or businesses as stated in Dubuque Code of Ordinances, Title 10-1-3-C, and 
State of Iowa Code, Chapter 364.12 responsibility for public places.

Guidelines for Property Owners:
  • Snow and ice should be removed immediately after the snow fall ends and no longer than 48 hours after the snow event. 
  • Snow should be piled on the property’s front yard or in the park lawn (area between the sidewalk and curb)--not on adjacent neighborhood property or in the street, alley, or sidewalk.
  • When shoveling or snowblowing your driveway and sidewalk, please DO NOT shovel or blow snow into the street. Your cooperation reduces the time required to plow all streets, which in turn reduces overtime costs and your taxes. Blowing or shoveling snow into the streets is a violation of a City ordinance. Violators are subject to a civil penalty of up to $750 and court costs. Additionally, they are liable for the road hazards they have created.
  • The property owner of a corner lot is to keep access ramps open for pedestrian travel and those who are physically challenged.
  • The property owner must clear the entire width of the sidewalk, from edge to edge.
  • For emergency access, refrain from burying any fire hydrants which may be in front of your property; please expose the hydrant if it is not visible.
  • Please call at (563) 589-4270 or contact the engineering department and provide the address of any public sidewalk property that needs attention after a snow event. Such referral information will be kept confidential.
  • If the unsafe conditions are on rental property, you may wish to contact the landlord and/or the property management company to seek assistance. Otherwise, the City’s Housing Department can provide assistance by calling 589-4231 or by filling out a Contact Us form. Again, referral information will be kept confidential.
  • The City provides a one-time courtesy notice to the property owner. If the accumulation is not removed, the City will assess the property owner for the cost of removal (an hourly fee plus any salt/material costs), plus a $25 administrative fee. Additional complaints on that same property will immediately be completed by the City and those costs will be billed to the property owner; all unpaid balances will be given to the County Treasurer at the end of the winter season for collection in the same manner as taxes.
The City Does Not:
  • Remove the windrow (excess snow accumulation from the street), since the driveway approach benefits the property owner.
  • Provide snow/ice removal to private property owners; however, it does maintain a listing of contractors who have indicated an interest in performing such work on a fee basis.
  • Have financial aid resources to help defray costs that a property owner may incur for snow/ice removal.